Question 1

What are the most popular promotional items?

Accepted Answer

Shirts, hoodies, hats, drinkware, bags, and pens remain top-performing staples.
However, the most effective item is the one aligned with your message, budget, and audience.

Question 2

What’s the minimum order quantity?

Accepted Answer

Minimum quantities vary by product and supplier. We’ll guide you toward the best options based on your needs and budget.

Question 3

What’s the typical turnaround time?

Accepted Answer

Production timelines vary by product and supplier.
Rush options may be available in as little as 24 hours. Standard production typically runs 5–10 business days, while fully custom projects generally range from 30–90 calendar days.
We’ll confirm timelines upfront so you can plan with confidence.

Question 4

What are the logo file types I need to provide?

Accepted Answer

PDF, AI, or EPS files — also known as vector files — are preferred.
These high-resolution design files ensure your artwork remains sharp and clear at any size, preventing distortion when applied to your products.

Question 5

Can we see an example of the item before it’s produced?

Accepted Answer

Yes. You’ll receive a formal art proof for review and approval before production begins.
This is your opportunity to confirm artwork, placement, colors, and all project details — ensuring everything is aligned before we move forward.

Question 6

Can you ship to multiple locations?

Accepted Answer

Absolutely. Share your recipient list and verified addresses, and we’ll manage the logistics.

Question 7

Can you ship outside the USA?

Accepted Answer

Yes — we ship globally. We’ll outline your international shipping options and guide you toward the best solution for your timeline and destination.

Question 8

Will I receive multiple invoices, or can everything be combined into one?

Accepted Answer

We can structure invoicing based on your preference. Whether you need a single consolidated invoice or separate billing, we’re happy to accommodate your request.

Question 9

Do you offer eco-friendly or USA-made products?

Accepted Answer

Yes to both. Sustainable and USA-made options are available across many product categories — and the selection continues to grow.
We’ll help you identify solutions that align with your values and project goals.

Question 10

Can you help with branded food and snack items?

Accepted Answer

Yes. From individually packaged treats for giveaways to curated gift sets and towers, we offer a wide range of branded food options.

Popular categories include: Chocolates, candies, cookies, brownies, cakes, nuts, dried fruit, cheese, charcuterie, steaks, and more.
We’ll help you select options that align with your audience, occasion, and budget.

Question 11

Can you match our specific brand standards?

Accepted Answer

Absolutely. We’re experienced in working within established brand guidelines — from small businesses to global organizations.
Your standards exist to protect consistency, and we ensure every product reflects your brand accurately and professionally.

Question 12

Can you help us sell goods to our audience through a website?

Accepted Answer

Yes. We offer customizable Pop-Up Shop and Company Store solutions tailored to your needs — including timeframe, product selection, design, and messaging.
We’ll help you create a seamless online experience for your audience.

Question 13

Can you create custom clothing that reflects our brand?

Accepted Answer

Absolutely. It starts with understanding your goals.
From a simple one-color logo to fully customized garments, there are countless ways to bring your brand to life — including custom dye colors, stitching, labeling, decoration methods, trims, buttons, zippers, and more.
We scale the level of customization to match your vision and budget.

FAQ

Frequently Asked Questions